My journal for trends, ideas, analysis and the occasional rant.

Customer Lock-In

Too many businesses today misunderstand what customer lock-in actually is.

“Brand” is not a dirty word

Too many businesses today misunderstand what customer lock-in actually is.

We’re all ice sculptors now

A different way to think about artificial intelligence tools...

Design is how it works

“Design is not just what it looks like and feels like. Design is how it works.”

Filming with Friends

Sometimes you just need to make something for the joy of it.

Great artists don’t steal, they influence

Think of the last time you were truly inspired to create something.  Chances are, that…